• A cancellation must be in writing using our online form or can be faxed to +1-703-535-6490.
• Confirmed registrants may cancel and receive a full refund minus a $250 administrative fee until December 31, 2012.
• Fifty percent (50%) of the registration fee will be refunded for cancellations received from January 1 through April 5, 2013.
• Cancellations received after April 5, 2013, are nonrefundable.
• If a SHRM member transfers his or her registration to a nonmember, the nonmember must pay the difference of the SHRM member and nonmember price at the time of the transfer.
• Please Note: On Demand purchases are non-refundable.

* Subject to change.