For those who dread conducting their first performance appraisal, this book provides expert guidance.

Conducting performance appraisals can be a daunting prospect, especially for new managers. With the same brand of accessible and sage advice readers have come to rely on from The First-Time Manager, this helpful guide provides straightforward, useful information that will enable anyone to take on this important task with confidence and skill. Filled with ready-to-use tools including sample dialogues, phrases, and documents, as well as plenty of useful tips, The First-Time Manager's Guide to Performance Appraisals shows readers how to:

• review an employee's past performance
• prepare for the face-to-face meeting
• assess how successful the employee has been at meeting goals
• set new objectives
• help develop career plans
• evaluate performers at every level
• understand the importance of coaching and counseling throughout the year
• write up the appraisal and use ratings
• follow up effectively

This book is an essential resource for managers who want to get the most from the performance appraisal process . . . and from their people.

About the Author Diane Arthur (Northport, NY) is President of Arthur Associates Management Consultants, Ltd., a human resources development firm. She has more than 30 years of experience as a consultant, workshop leader, and lecturer. She is the author of numerous books, including Recruiting, Interviewing, Selecting & Orienting New Employees (978-0-8144-0861-2).