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65 Items
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12 Mistakes Managers Commonly Make (DVD)
Non-Member: $199.95
Member: $179.95 (Save 10%)
12 Mistakes Managers Commonly Make (VHS)
Non-Member: $189.95
Member: $170.95 (Save 10%)
Arts of Criticism Video with Study Guide
Non-Member: $139.95
Member: $124.95 (Save 10%)
Becoming a Mentor: Video Workshop Series
A Video-Based Workshop Participant Coursebook
by Norman H. Cohen
This program is centered on the mentoring model of interpersonal learning as a planned collaborative initiative. The program is grounded in a theory of adult development that concisely describes the precise behavioral responsibilitiesà
Non-Member: $795.00
Member: $745.00 (Save 6%)
Castaways
A Manager's Guide to Legal & Effective Terminations
Using an entertaining and educational storyline û narrated by an attorney û CASTAWAYS: A ManagerÆs Guide to Legal and Effective Terminations tells the stories of several ex-employees from the same company
Non-Member: $99.95
Member: $89.95 (Save 10%)
Castaways(Employee Termination) DVD
Non-Member: $129.95
Member: $99.95 (Save 23%)
Complete Mentoring Program
by Norman H. Cohen
Non-Member: $995.00
Member: $949.00 (Save 4%)
Conducting the Performance Appraisal
Non-Member: $99.95
Member: $89.95 (Save 10%)
Customer Service Excellence (Video)
It's In the Details
Lisa Ford, one of the most respected customer service specialists in the nation, alerts employees to the five qualities today's more educated, high-demanding, and sophisticated customers expect.
Non-Member: $99.95
Member: $89.95 (Save 10%)
Diversity in the Workplace
Non-Member: $109.95
Member: $99.95 (Save 9%)
65 Items
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