Not taking the time to hire the best employees undermines an organization s performance and opens the door for competitors to recruit the outstanding performers who were overlooked. Managers and recruiters are engaged in a "quest for talent" a search for the right person with the right skills and temperament for a specific position with a specific organization at a specific point in time.

Zero Defect Hiring presents a systematic, reproducible, and proven methodology for hiring. This short and to-the-point book guides managers through all the necessary steps to successfully hiring the "right" person, including: planning, profiling, advertising, assessing resumes, interviewing, legal and ethical guidelines for hiring, selling the company to the candidate and the candidate to the company, references, red flags to watch for, and much more.