The profession of human resources is at a crossroads. Although a small but increasingly vocal faction is questioning both the value and the need for HR, in fact, HR has never been more necessary. The challenges facing today's businesses demand speed, responsiveness, learning, and teamwork-in short, organizational capabilities. And HR is uniquely positioned to deliver organizational capabilities, but only if it is willing to abandon many of its traditional functions, assume an entirely new role, and develop a new agenda. Delivering Results collects some of the best articles from the Harvard Business Review and creates a resource that addresses the need for HR to re-invent itself as a strategic player capable of generating organizational capabilities. With an introduction from Dave Ulrich, author of the bestselling Human Resource Champions, this collection examines the new skills, roles, and purpose that HR must cultivate if it is to add value. The goal of this timely Harvard Business Review book is to define a new era in management, one in which HR is no longer considered a bureaucratic department devoted to staffing, policy, and compensation, but is looked to as a partner in shaping and directing strategic outcomes. The contributions in Delivering Results provide an enlightening look at issues such as change, strategic unity, innovation, and intellectual capital, revealing how HR must take a leadership role in contributing to these initiatives. The articles are organized around four categories-Delivering Core Capabilities, Creating Strategic Clarity, Making Change Happen, and Creating Intellectual Capital-to help HR professionals answer questions such as: