Sooner or later, most organizations will face some kind of disaster - flood, fire, hurricane, earthquake, workplace violence, bombings, even the arrest or sudden death of the CEO. It is people who make a business run. Leading People Through Disasters shows how to prepare by getting the right people together to examine the critical issues: defining the roles and responsibilities of individuals and departments in a crisis, ensuring the business continuity plan addresses human as well as business issues, considering communication issues and developing HR policies that anticipate the unique problems that arise during and after a catastrophic event. Then the authors discuss what to do when disaster actually strikes, offering detailed advice on how to keep people safe, calm, and informed; help managers care for employees; and deal with employees' immediate and ongoing emotional and psychological needs while getting the organization back on its feet.

The book features examples, checklists, forms. and other tools to help people take action.