Exploring the cultural nuances that inform the Hispanic experience, HR AND THE NEW HISPANIC WORKFORCE details what it takes to incorporate the values and sensibilities Hispanic employees bring to the workplace that are so often at odds with those of traditional corporate America. Combining their original research with best-practices examples--from Citigroup Foundation's internship program to Procter & Gamble's success creating a Hispanic-friendly workplace--the authors lay out a road map for attracting the best Hispanic candidates, effectively evaluating their performance, and cultivating and retaining their talents. Numerous checklists, questionnaires, sample interview questions, HR guidelines (some in both English and Spanish), and detailed summaries of key lessons at the end of each chapter offer powerful tools for finding new ways to address the increasing use of Spanish in the workplace and effectively reaching into Hispanic communities to uncover and recruit talent.