Instant Communicator: Spanish@Work
Instant Communicator: Spanish@Work
CulturLink
Non-Member: $39.95
Member: $29.95 (Save 25%)
 

By 2050, Hispanics will represent 25% of the U.S. population.*

*HR Magazine, November 2000 Vol. 45, No. 1

Your Instant Communicator™ Spanish@Work will help you:

  • Increase productivity and labor efficiency
  • Explain work processes and policies
  • Reduce accidents and unsafe work practices
  • Provide quality customer service
  • Interview, hire and explain employee benefits
  • Improve product quality, employee morale and turnover rates
  • Get to know your customers and employees
  • Increase company sales
  • Build employee and customer loyalty
  • Use, sell and explain financial services
  • Set appointments with Spanish-speakers
  • Travel and assist travellers
  • Serve your guests, check into hotels and order meals
  • Shop and assist shoppers

This book is divided into 3 Sections:

Section 1

Relationship@Work

Relationship Builders

Set Appointments

Customer Service

Human Resources

 Section 2

Working@Work

Work Processes

Keep It Safe

Do It Right

Productivity

 Section 3

Services@Work

Going Places

Check In & Eat Out

Checks & Balances

Buy & Sell

Here is the what the contents of the Human Resources Topic will cover:

Applications ..................1

Interview Questions........2

IDs, SSNs & More .........3

No Openings ..................4

Hiring an Applicant.........5

Paychecks ......................6

Taxes...............................7

Benefits...........................8

Insurance.........................9

Absences......................10
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