There's no escaping problem employees. But with 101 pre- written disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions.

These ready-to-go documents eliminate the fretful second-guessing about what to do and how to say it. Expertly written, they cover every kind of problem -- substandard work quality, absenteeism, insubordination, sexual harassment, e-mail misuse, and more. In addition, readers will find a complete explanation of the entire disciplinary process and (as a last resort) 18 sample termination letters. And the book includes a diskette with all the sample write-ups saved in Microsoft Word format.

The disciplinary process outlined here is not about punishing employees into submission. Rather, it focuses on easing tension, opening up bilateral communications, and providing helpful direction on turning problem performance into positive output. It's a complete toolkit for handling disciplinary problems in a fair, responsible, and legally defensible way.