Addressing the growing incidence of violence at work, Threats Pending, Fuses Burning examines why certain individuals resort to violence and offers guidelines for predicting who in an organization is most likely to become violent.
Exploring the psychology of violence, this book profiles those individuals most likely to act violently, explains how most of us ignore or deny the warning signs that lead to violent confrontations, and clearly describes the external behaviors that should put managers on the alert. With a strong emphasis on early intervention, this practical volume describes in detail three separate stages in the progression to violence and the danger signals associated with each stage. Sample scenarios and clear instructions show how to intervene constructively at each stage.
Contents Include:
- Is Workplace Violence a Real Issue?
- The Three Stages of Violent Behavior
- The Warning Signs of Violent Behavior
- Typical Profiles of Potentially Violent Employees
- Prevention Policies and Procedures
- Prevention Tools
- Intervention Principles and Techniques
- Worst Practices for Dealing with Workplace Violence
- Best Practices for Dealing with Workplace Violence
- Assessing Your Organization's "Violence Quotient"
- Summary of the Steps for Instituting a Program