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Communicating Effectively

SKU# 48.21501

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Quick Overview

- Tools and Techniques to Promote Workplace Communication, Boost Productivity, and Increase the Eff

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Tools and Techniques to Promote Workplace Communication, Boost Productivity, and Increase the Effectiveness of Every Message You Send Cell phones, e-mail, and pagers have made connecting with others in the workplace easier than ever. But real communication - saying what you mean and using your words to produce results - remains as challenging as ever. Communicating Effectively provides hands-on, no-nonsense techniques and strategies for improving your ability to communicate - and manage conflicts - in today's relentless and demanding business environment. Look to this easy-to-use book for: Proven methods to raise employee morale - and productivity - through everyday conversation and interaction
Guidelines and ground rules for conducting participative, results-driven meetings and presentations
The 5 fundamental factors of e-communications - how to use e-mail, voice mail, and others - and which method to use for specific situations From handling minor disagreements between co-workers to giving crucial make-or-break presentations, managers who gain the most respect and achieve the greatest success are consistently the best, most effective communicators. Learn the workplace-tested tools of communication, some seemingly obvious, others somewhat less apparent, but all crucial for day-to-day success - in communicating effectively. Look for these innovative design features to help you navigate through each page: Clear, concise definitions of important terms and concepts
Tips and tactics for being smart in your communications as a manager
How-to hints to make your communications more effective
Practical advice to minimize the chance of misunderstandings
Warnings of where communication could backfire in various situations
Case studies and examples of effective communication in action
Procedures and techniques for on-the-job communication situations Content Includes: It's All About Communication.
The Part Perceptions Play
Profiles and Preferences
Building Blocks of Effective Interactions
Communicating So They Get It Right
Dealing with Counterproductive Communications
Making the Most of Meetings
Steps to Successful Presentations
E-Communications

Additional Information
Name Communicating Effectively
SKU 48.21501
Year published 2000
Page count 240
Publisher McGraw-Hill
ISBN 9780071364294
Author Lani Arredondo
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