SHRMStore Help

 

SHRMStore Login

 How do I log in?

 How do I receive member pricing?

 What if I forgot my password?

 I am already logged into the SHRM website. Why am I being asked to log in again to the store site?

 Can I change my email address or password?

 Why can’t I log into the store with my new email address?

 

My Account

 How can I access My Account?

 Can I view my order history?

 How do I check the status of my order?

 How do I receive member pricing?

  

Searching the SHRMStore

 How do I search for books?

 Can I view books by subject?

 How can I see more information about a book on the screen?

 How can I find other books by the same author?

 What if I can't find the book I'm looking for in SHRMStore?

 

Placing Orders

 Can I put items in my shopping cart and come back later?

 What shipping and other charges are applied to my order?

 Can I place my order by phone or fax instead?

 How can I be sure my order was received?

 How do I know if an item is in stock?

 What if I lose my confirmation number?

 How do I pay with a personal or company check?

 Can I pay by Purchase Order?

 Can Gift Certificates be used online?

 Do you accept international orders?

 Is it safe to use my credit card online?

 How long will it take for me to receive the SHRM member discount after I become a member?

 What are my payment options?

 When will my Credit card be charged?

 Can I add an item to my order?

 

New Account

 Do I need an account to make a purchase?

 I tried to create an account and got a message that my email address already exists.

 

Shipping/Returns/Canceling Orders

 How soon will my order be shipped?

 What is SHRMStore's return policy?

 Where do I send my return?

 Can I return a book that I bought from a SHRM conference? 

 Can I expedite my shipping?

 Can I cancel my order?

 

SHRMStore eNewsletter

 How do I sign up for the free notification of new products?

 How do I get off the SHRMStore eNewsletter list or change my email address on this list?

 I’m not receiving my SHRMStore eNewsletter.

 What else should I know about the SHRMStore eNewsletter?

 

 

 
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