Placing Orders

Can I put items in my shopping cart and come back later?

Yes. If you have “cookies” enabled on your computer and you log in again on the same computer, your items will still be in your cart.  Please see SHRMStore's Privacy Statement for more information on “cookies”.

What shipping and other charges are applied to my order?

Shipping charges: SHRMStore charges shipping, handling and insurance based on the order amount. A link to your order history can be found under the My Account tab.  Select a specific order to view the details including shipping costs.

UPS Ground

$0 to $50         – $5.50

$50.01 to $150  – $7.50

$150.01 to $250 – 5% of the order total

$250.01 and up  – 3.5% of the order total

Sales tax: For orders from residents of Georgia, a 7% sales tax is added. Virginia residents add 5%, and Minnesota 6.5%. Canadian customers will pay duties and taxes upon receipt. 

Can I place my order by phone or fax instead?

You can phone in your order by dialing 800-444-5006 and selecting option 1. (For international customers, including Canada, dial 1-770-280-4188).  You can fax orders to 770-442-9742. The SHRMStore hours of operation are 8 a.m. – 5 p.m. Eastern Time Monday – Friday.

How can I be sure my order was received?

You will receive an email confirmation of your order.  You may also log in and select My Account to check your order status.

How do I know if an item is in stock?

The SHRMStore does not currently list inventory online. You can contact our fulfillment center at 800-444-5006 to check on the quantity in stock.

What if I lose my confirmation number?

You may log in and select My Account to check your order.

How do I pay with a personal or company check?

Mail your order form and check t

SHRM Distribution Center
P. O. Box 930132
Atlanta, GA 31193-0132

To request a catalog and order form, call 1-800-444-5006 and select option 1. (For International customers, including Canada, dial 1-770-280-4188).  The SHRMStore hours of operation are 8 a.m. – 5 p.m. Eastern Time Monday – Friday.

Can I pay by Purchase Order?

Currently, the SHRMStore requires prepayment by check, money order or credit card.  Institutes of higher education (colleges and universities) and government entities, located within the domestic United States, may place orders by Purchase Order by mailing a PO and order form t

SHRM Distribution Center
P. O. Box 930132
Atlanta, GA 31193-0132

To request a catalog and order form, call 1-800-444-5006 and select option 1. (For International customers, including Canada, dial 1-770-280-4188).  The SHRMStore hours of operation are 8 a.m. – 5 p.m. Eastern Time Monday – Friday.

Can Gift Certificates be used online?

Gift certificates can not be used online.  Please mail your gift certificate with your order form t

SHRM Distribution Center
P. O. Box 930132
Atlanta, GA 31193-0132

To request a catalog and order form, call 1-800-444-5006 and select option 1. (For International customers, including Canada, dial 1-770-280-4188).  The SHRMStore hours of operation are 8 a.m. – 5 p.m. Eastern Time Monday – Friday.

Do you accept international orders?

Yes, we do accept international orders. However, additional shipping charges are applied on international orders, including Canada.

Is it safe to use my credit card online?

Our site is secure and compliant with the latest encryption technology to keep your information safe.

How long will it take for me to receive the SHRM member discount after I become a member?

New SHRM members: Please allow 1-2 days for your SHRMStore member account to be created.  You will receive an email from the SHRMStore with your login information.  Your login email address will be the primary email address on your SHRM membership and your password will be your member number.  To place an order prior to receiving your SHRMStore account, call 1-800-444-5006 and select option 1. For International customers, including Canada, dial 1-770-280-4188. You will need to provide your member number to receive member pricing. The SHRMStore hours of operation are 8 a.m. – 5 p.m. Eastern Time Monday – Friday.

What are my payment options?

Online: Visa, MasterCard, American Express

Phone or fax orders: Visa, MasterCard, American Express, check, money order

When will my credit card be charged?

Your credit card will be charged the day you place your order.

Can I add an item to my order?

If you have already submitted an order and received the confirmation screen you will need to place another order for additional items.