Featured in HR Magazine's April 2010 edition of "Books in Brief" - How do organizations keep the workers they want? Until now, employee retention strategies have been based on instincts rather than research. With no firm body of knowledge to use as a guide, employee turnover has been a problem for all organizations. Rethinking Retention in Good Times and Bad offers a top-to-bottom, organization-wide retention action plan. Many organizations lose employees and profits because they dont know which processes