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Developing Effective Coaching Skills

Recertification Hours: 15
Approved for HR Credit

Intended Audience


  • Is a generalist or senior specialist.
  • Typically has 3-7 years of HR experience.
  • Manages projects or program.
  • Holds a formal title such as, but not limited to, HR Manager, Generalist, or Senior Specialist.



  • Consultation

Program Overview
This program of structured skill development enables HR professionals to learn and apply coaching techniques that more effectively increase leader and organizational performance. More important than technique alone, participants will also have direct experience as both “coach” and “coached,” through practice, observation, and feedback.

Participants will develop the self-awareness necessary to better assist the individual being coached—learning to listen and question deeply and accurately, and understanding their own perceptions, insights, and intuitions—so that the coaching approach becomes second nature.

Program Objectives
  • Build a foundation of coaching techniques and understand how to incorporate and make effective use of data and feedback.
  • Understand how to establish coaching agreements with internal clients and how to link coaching goals to business performance.
  • Create an open and flexible coaching relationship that includes the establishment of trust and respect.
  • Demonstrate active listening, the ability to ask powerful questions and effective communication techniques to provide the best experience for the person being coached.
  • Assist clients with the design and implementation of action steps to help them achieve their stated, desired goals.
  • Develop an effective coaching plan to manage the process and hold clients accountable for results.
  • Develop and practice effective coaching competencies.

Daily Schedule
Each Day: 8:30 a.m. - 5:00 p.m.

Questions? E-mail us at shrmeducation@shrm.org

**These are Seminar prices only and do not apply to the courses offered at SHRM conferences.

Delivery Options & Fees

2-Day Seminar

Nov 13 - 14, 2014
Alexandria, VA, USA info
Developing Effective Coaching Skills

Nov 13 - 14, 2014


330 John Carlyle Street
Alexandria, VA 22314 

Member: $1,095.00
Non-Member: $1,370.00

Join Membership

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  • Ways to Register
  • On-Site Training
703.548.3440, option #3
800.283.7476, option #3
(U.S. only)
Fax registration: (703) 535-6490 Fax
Mail registration: SHRM Seminars, PO Box 79482, Baltimore, MD 21279-0482

SHRM Seminars
PO Box 79482
Baltimore MD 21279

Registration Details