This popular Perfect Phrases series has over 50 books in the series. SHRM has worked with the publisher of this series to create three kits geared specifically towards HR professionals. This Business Kit provides HR professionals a running their departments and businesses more effectively. The books in this kit include:

• Perfect Phrases for Business Letters
• Perfect Phrases for Customer Service, Second Edition
• Perfect Phrases for Dealing with Difficult People
• Perfect Phrases for Lead Generation
• Perfect Phrases for Meetings
• Perfect Phrases for Professional Networking
• Perfect Phrases for Sales and Marketing Copy
• Perfect Phrases for Sales Presentation
• Perfect Phrases for the Office Professionals
• Perfect Phrases for the Sales Call, Second Edition

Each of these books has a member price of $9.95-$12.95 each. But when you buy the Set of 10, you save. Save even more when you buy all three sets together. The three sets include the Performance Kit, Management Kit and Business Kit.