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Nobody likes conflict, but you can't avoid it. Top performers just like you face these issues every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.
The Top Performers Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage change and come out on top.
- Face conflict head-on Resolve issues quickly Anticipate problems early Take charge in any situation Become an office leader
Table of Contents
Chapter 1: Why Top Performers Have to Know About Conflict
Chapter 2: Getting to the Real Source of Conflict
Chapter 3: Recognizing Conflict and Making Wise Choices
Chapter 4: Dealing with Difficult Subordinates, Peers, and Managers
Chapter 5: Building Strength by Overcoming Adversity
Chapter 6: Working Productively with Others
Chapter 7: Managing, Mentoring, and Coaching Others Through Conflict
Chapter 8: The GROWS Conflict Conversation Method: A Simple Five-Step Model
- Additional Information
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Name Top Performers Guide to Conflict SKU 48.33074 Year published 2006 Page count 129 Publisher Sourcebooks, Inc. ISBN 9781402207747 Author Ursiny PhD, Bolz Format N/A - Reviews
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