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Communication & Credibility for HR Professionals

Recertification Hours: 7.5

Intended Audience & Competencies
Intended Audience - Mid-Level
  • Is a generalist or senior specialist.
  • Typically has 3-7 years of HR experience.
  • Manages projects or program.
  • Holds a formal title such as, but not limited to, HR Manager, Generalist, or Senior Specialist.

Leadership & Navigation
Relationship Management

Program Overview
HR professionals face numerous challenges for building and sustaining credibility in their organizations. It’s not only “what we do” (strategic thinking and tactical actions), but also “how we do it” (creating effective and impactful relationships). Learn the steps for developing credibility through actions and behavior, as well as:
  • Effective communication skills, which begin with self-awareness and a greater awareness of others’ styles and preferences.
  • How to ask questions to gather information and perspective.
  • How to organize your thoughts, which helps you understand your audience and present with impact.
  • How customer service and responsiveness play a vital role in delivering results through powerful relationships and trust.

Program Objectives
  • Describe personal credibility and the behaviors that set HR professionals up for success.
  • Build credibility through impactful communication skills.
  • Deliver specialized expertise and advice to your organization as an internal consultant.
  • Develop trusting relationships across the organization that foster personal and organizational success.

Daily Schedule
8:30 a.m. - 5:00 p.m.

Questions? E-mail us at shrmeducation@shrm.org

**These are Seminar prices only and do not apply to the courses offered at SHRM conferences.

Delivery Options & Fees

1-Day Seminar

Apr 16, 2014
Indianapolis, IN, USA
Member: $795.00
Non-Member: $1,070.00

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703.548.3440, option #3
800.283.7476, option #3
(U.S. only)
Fax registration: (703) 535-6490 Fax
Mail registration: SHRM Seminars, PO Box 79482, Baltimore, MD 21279-0482

SHRM Seminars
PO Box 79482
Baltimore MD 21279

Registration Details

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Fax registration: (703) 535-6490 Bring this program to your
organization, contact
or +1-703-535-6496